What you pay
Before you pay, Prozly shows the amount with VAT: in the plan window when you change plans, and in Start paid plan now when you end a trial early. Where your address isn’t known yet, the app says that VAT is calculated at checkout.
Adding your VAT ID
- At checkout: enter your billing address (required) and, optionally, your VAT ID. With a VAT ID, Checkout also asks for your company’s legal name, which then appears on your invoices.
- Later: go to Settings → Billing & Plan → Manage subscription and add or change your billing address and tax ID. The change applies from your next invoice.
Your billing address is missing
Accounts created before VAT was added may have no billing address on file. If Prozly asks you to add one before an upgrade, an extra account or the custom blog domain, open Manage subscription, add your address, and try again. Removing add-ons and downgrading still work without it.Finding invoices
- Subscriptions and add-ons: an invoice for every charge, in Settings → Billing & Plan → Manage subscription.
- Credit packs: every top-up comes with its own numbered invoice, linked from the payment receipt we email you. If your workspace has a subscription, it is also in Manage subscription.
