Generic AI content is easy to spot: it sounds right and says nothing. Knowledge is Prozly’s antidote, a private library of facts about your company, offers, and expertise that the AI quietly draws from while writing.
Find it in Settings → Knowledge, or click Knowledge under Sources in the sidebar.
How it works
- You add documents or text snippets: service descriptions, case studies, FAQs, positioning docs, product specs.
- Prozly indexes them semantically (the technique is called retrieval-augmented generation).
- When a draft is generated, the most relevant pieces of your knowledge are pulled in as context, so the post mentions your actual services, numbers, and stories.
Nothing from your knowledge base is shared anywhere; it only feeds your own workspace’s generation.
What to upload
Great material:
- What you sell / what you do, in plain words
- Case studies and client results (with numbers if you have them)
- Frequently asked questions and your answers
- Positioning: who you serve, what makes you different
- Founder story, milestones, certifications
Skip:
- Long marketing brochures (extract the facts instead)
- Anything confidential you wouldn’t want paraphrased in a public post
Short and factual beats long and polished. The AI extracts facts, it doesn’t care about your formatting.
Keep it alive
Knowledge goes stale quietly. Make it a habit: whenever something happens (a launch, a milestone, a new offer, a pricing change) drop one paragraph into Knowledge. Future drafts pick it up automatically.